Privacy policy

Last updated: August 12, 2026

This Privacy Policy describes how China Manufacturing Direct Inc ("CMD Collectibles," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from cmd-collectibles.com (the "Site").

Who we are:

China Manufacturing Direct Inc
6 Journey, Suite 170
Aliso Viejo, CA 92656, United States
Support and fastest contact: via the customer support widget on our Site

1. Information We Collect

Information you provide to us:

  • Order information: your name, billing address, shipping address, email address, and phone number, payment card details (processed by our payment providers — we never see or store full card numbers), and the products you purchase.
  • Customs and tax information: for orders shipped to certain countries, we collect government-required identifiers (such as a tax ID, CPF, or national ID number) solely so your shipment can clear customs. We collect only what the destination country legally requires.
  • Account and communication information: information you provide when you contact customer support, sign up for our emails, or respond to surveys.

Information collected automatically:

  • Device information: browser type, IP address, time zone, language preference, and cookie data.
  • Site interaction: the pages and products you view, referral sources, and how you interact with the Site. We collect this using cookies, pixels, and similar technologies.

2. How We Use Your Information

We use your information to fulfill orders (processing payment, arranging shipping, clearing customs, and sending order and delivery notifications); to provide customer support and process refunds or replacements; to screen orders for fraud and risk; to communicate with you, including marketing emails if you have opted in (you can unsubscribe at any time); to comply with legal obligations, including tax and customs requirements; and to improve our Site, products, and preorder campaigns.

SMS notifications (tracking only): if you provide a mobile phone number at checkout, you consent to receive automated text messages strictly for shipment and delivery tracking updates on your order. We do not send marketing or promotional SMS. Message frequency depends on shipment activity; message and data rates may apply. You can opt out at any time by replying STOP to any message — you will continue to receive tracking updates by email.

3. How We Share Your Information

We share personal information with service providers who need it to perform services for us:

  • Shopify (our e-commerce platform, which hosts the Site and stores order data)
  • Payment processors — Shopify Payments, PayPal, and Airwallex — who process your payment and are independently responsible for safeguarding your payment details
  • Shipping carriers and logistics partners (including ePost Global and Yunda Express) who deliver your order and, where required, present your customs information to border authorities
  • Shipment tracking providers (AfterShip) so you can track your delivery
  • Email marketing providers (Mailchimp) if you have opted in to marketing
  • Analytics providers that help us understand Site usage

We also share information if required by law, regulation, subpoena, or lawful government request, or to protect our rights. We do not sell your personal information, and we do not share it with third parties for their own advertising purposes.

4. International Transfers

We ship worldwide, and our service providers operate globally. Your information may be transferred to, stored in, and processed in the United States and in the destination country of your shipment. Where required (for example, for customers in the European Economic Area or the United Kingdom), we rely on appropriate safeguards such as standard contractual clauses.

5. Cookies

We use cookies that are necessary for the Site to function (such as keeping items in your cart), and optional cookies for analytics and marketing. You can control cookies through your browser settings; disabling necessary cookies may affect Site functionality.

6. Data Retention

We retain order records for as long as needed to fulfill your order and to meet our legal, tax, and accounting obligations. Customs identifiers are retained only as long as required for customs clearance and record-keeping laws. Marketing data is retained until you unsubscribe or ask us to delete it.

7. Your Rights

If you are in the European Economic Area or the United Kingdom (GDPR/UK GDPR): you have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict our processing of it, and to withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.

If you are a California resident (CCPA/CPRA): you have the right to know what personal information we collect, use, and disclose; to request deletion or correction; and to not be discriminated against for exercising these rights. We do not sell or "share" personal information as defined by the CPRA.

All customers: you may unsubscribe from marketing emails at any time via the link in any email.

To exercise any of these rights, contact us through the customer support widget on our Site. We will respond within the timeframe required by applicable law and may need to verify your identity before acting on your request.

8. Children's Privacy

The Site is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

9. Security

We use industry-standard safeguards to protect your information, including encryption in transit (TLS) across the entire Site. Payment card data is handled by our PCI-DSS-compliant payment processors and never touches our servers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top shows the latest revision. Material changes will be posted on this page.

11. Contact Us

For questions about this Privacy Policy or our privacy practices:

China Manufacturing Direct Inc
6 Journey, Suite 170
Aliso Viejo, CA 92656, United States
Support and fastest contact: via the customer support widget on our Site